Question What is an e-ticket?
Answer
Please note that Travelup now issues all flight bookings using e-tickets (electronic tickets). E-ticketing is a 'paper-less' way to book flights. Once you've made your booking, it's stored electronically in the airline reservation system. Travelup will send you a confirmation email with your booking reference number, which serves as a receipt for your e-ticket. You will NOT receive a physical 'e-ticket' or paper tickets to present at the airport. We recommend that you take a printout of your confirmation email with you, although many airlines won't ask to see this. When you check in at the airport, just show airline staff a form of identification along with your booking reference number and they'll issue you with your boarding pass. A booking reference number (also known as a PNR number or a Flight reference number) is a 6-character combination of numbers and letters, eg YG9TY4. With e-ticketing, some airlines require you to pre-select the form of identification you will present at the airport, during the booking process. If so, you must take this form of ID with you to check-in. However if we don’t ask you to pre-select your form of identification during booking, all you will need is your passport or the credit/debit card you booked with, and your booking reference number. For more information on how to check in with an e-ticket at the airport, please click here. You can also find out more about how to use online check-in. if you lose your original e-ticket confirmation email, please contact our call centre on 0856 127 111 as soon as possible and they will re-issue your confirmation. If you are phoning from outside the UK, then please use this number: 00441189566464. Opening Hours: Mon - Fri: 8am - 8pm Sat: 9am - 5pm Sun: 11am - 4pm email: info@travelup.co.uk Go back to Main content page |